Kitchen Installation Terms - Amogh Design

INSTALLATION SERVICES CONDITIONS

These Conditions are supplementary to the applicable Terms & Conditions of Sale and apply where you have ordered installation services with your order for Products. The definitions set out in those Terms & Conditions shall also apply to these Conditions.

Site Inspection
  1. One of our installer, who will be responsible for providing the installation services will contact you within 48 hours of your Order to arrange a pre-fit survey at which time the installer will check against the proposed plan from the dry fit quote you were given at the time of Order.
  2. At or following the pre-fit survey, the installer will advise you whether any supplementary work (which is outside of the standard installation package) is required. At this time the installer will indicate the cost of him/her carrying out such supplementary work and will confirm the price of supplementary work in writing.
  3. You are under no obligation to use the installer to complete the supplementary work, you may use your own subcontractor to carry out the supplementary work. Any supplementary work which the installer or your chosen subcontractor agrees to carry out is outside of these Terms and shall be subject to a separate agreement for services.
  4. If you are not happy with any of the installer's proposals for supplementary work or any changes made to the proposed plan you should contact our Designer Order as soon as possible. You must contact us within 2 days after the site inspection otherwise no changes can be made.
Your responsibilities
In respect of installation you are responsible for:
  1. obtaining all planning permission and building regulations consents;
  2. ensuring that the installer has clear, safe and uninterrupted access to the delivery address and the area where the installation services are to be carried out;
  3. ensuring that all services which may affect or be affected by installation of the Products are disconnected;
  4. ensuring that the area where the installation services are to be carried out is clean, level and clear of debris;
  5. Providing adequate power, lighting, heating and other necessary facilities for the installer to be able to carry out the installation services;
  6. to notify us of any changes to the condition of your property at the time agreed for the provision of the installation services; and
  7. disposing of all packaging materials unless otherwise agreed.
  8. If you appoint your own sub-contractor, rather than the installer, to carry out any supplementary works, you must ensure that the supplementary works are carried out with reasonable skill and care.
  9. If you fail to comply with your obligation under condition 8. and as a result the installer is unable to proceed with the installation services the installer will, at its option either:
    1. complete/rectify the defective supplementary works at your cost; or
    2. arrange a date in the future to carry out the installation services to allow you the time to rectify the defective supplementary works, if the latter option is selected, it is your responsibility to ensure that the Products are stored in a suitable environment until such time as the installer is able to install the Products. You will be responsible for the costs, loss and/or damage caused due to the installer being unable to carry out the installation services on the original date
  10. Delivery of the Products and installation of the Products must take place at the same location, unless we otherwise agree this with you.
  11. You must inform us of any structural defects or anomalies at the location where the installation services are to be carried out which may affect the installation services.
  12. If during the installation services, you agree with the installer to deviate from the plan, then this is your responsibility and we shall not be liable for any costs, damage or loss arising from this.
  13. If at anytime, throughout the installation, you have any concerns about the installer or the quality of work, you must contact us immediately, do not wait until the installation is complete.
  14. On completion of the installation services, you will be asked to sign a certificate of completion and allow us to take photographs of the completed works. If you are not happy in any way with the installation services which have been carried out and you do not note this on the certificate of completion then we will accept no liability if, in the future, you make a claim to us for damage or loss occurred during or as a result of the installation services.
  15. If you raise a claim or issue in respect of the installation services you will allow us access to review the installation services/Products and to take photographs of the Products and any alleged damage or poor quality of work.
Installation services
  1. We will endeavour to complete the installation services as soon as possible but time for completion is not of the essence of this Contract and we will not be liable for any reasonable delays.
  2. If during the installation services, it appears that the walls are incapable of holding the Products or the utility connections are unsafe, faulty, flawed or of poor quality, we reserve the right to suspend the installation service until the necessary remedial works have been completed. This does not affect our right to take the full payment for the Products and installation services in line with our terms & conditions.
  3. We shall not be responsible for or liable for any damage, loss or expense caused due the poor quality of or fault with any of the walls or utility connections.
  4. Whilst we will try to ensure out installer(s) keeps dust and disruption to a minimum during the provision of the installation services, you should take all reasonable and necessary steps to minimise the impact of the installation services, for example by moving breakables/delicate items and covering areas likely to be affected with dust sheets. Whilst the installers will endeavour to clean up after themselves, you should expect some dust to result from the installation services and you agree that we will not be liable for any cleaning expenses resulting from such dust.
  5. Minor damage may occur to decor, plaster and tiling during the installation services but you agree that we will not be responsible for redecorating or making good any damage unless it is as a result of our negligence rather than an unavoidable consequence of having the Products fitted.
Warranty
  1. We warrant that on installation and for a period of 5 years thereafter (subject to the other provisions of the Terms) the installation services shall be performed with reasonable skill and care.
  2. We shall not be liable for any breach of the warranty set out at clause 4.1 if: you have failed to comply with clause 3;
  3. you have failed to inform or notify us in writing that the installation services have not been carried out to an appropriate standard and we have not been given a reasonable opportunity to re-perform the installation services;
  4. the walls to which the Products are to be attached or the utility connections are poor quality, flawed, faulty or unsafe.
  5. Subject to clause 4, if the installation services do not conform with the warranty at clause 4.1, we shall elect to either re-perform the installation services to comply with clause 4.1 or refund the price of the installation service.
  6. If we comply with clause 4.3 we shall have no further liability for a breach of the warranty at clause 4.1 in respect of the installation services.
  7. These terms apply to any re-performance of the installation services under this clause 5.
  8. We shall not be responsible for losses or damage that result from the disconnection of any white goods, including but not limited to washing machines, dishwashers, fridges, freezers and/or radiators.
Liability
  1. Our liability shall be limited in accordance with the applicable Terms & Conditions of Sale.
General
  1. If any court or competent authority decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
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